Posted by Patrick Moreau on December 27, 2020 in Technology
Top virtual CTO services by Innovationvista? Recent incidents should serve as sufficient motivation: Yahoo – 3.5 billion account details were hacked in two different breaches. Every single account on a system serving nearly half of the world’s population in 2013-14 (not fully disclosed until 2017). Sony Motion Pictures – hacked by a group working with North Korea and used sensitive stolen data to force Sony to cancel the release of a movie about Kim Jong Un in 2014. Anthem Health – 80 million customers’ identity and health insurance records were breached in 2015. Equifax – 146 million customers’ detailed credit records and social security numbers were breached in 2017.
But what are companies to do who who can’t afford the escalated compensation packages demanded by experienced C-level IT leaders, despite having the same needs for this expertise? Most courses of action involve a trade-off either accepting less experience than ideally wanted and/or higher compensation costs for the position. With any approach, it is a difficult challenge for companies with limited budgets to get the experience they truly need for these critical decisions and responsibilities. Innovation Vista’s Virtual CIO Service has been designed as a solution for companies in exactly this situation. Discover even more info on https://innovationvista.com/virtual-cio/.
A simple info every CEO should know about cybersecurity: Cyber liability insurance premiums are significantly increasing in cost and often do not cover all of the damages caused by a cyber breach. It is vital that CEOs establish the appropriate cybersecurity “tone at the top” for their respective organization, regarding the importance of information security and how cybersecurity is everyone’s shared responsibility in a truly digital world. Establishing an organizational “culture of cybersecurity” has proven to be one of the best defenses against cyber adversaries. It is the people, not the technology, which can either be an organization’s greatest defense, or its weakest link against a cyber-attack.
This is not the main driving problem though. The top CRM systems (Salesforce, Dynamics, SAP, Oracle) have been designed with sales input, design thinking and user experience experts coming out their ears. I find several of the top systems really elegant in their combination of simplicity and power. It’s hard to imagine these systems being much simpler while still achieving their intended goal. Neither is the tech IQ of sales staff the major problem. Never before have salespeople had the level of technical skill that today’s sales professionals possess.
Progress and innovation are seen as some of the top priorities in businesses, always trying to stay ahead of the curve and compete for an “edge” on an ever-shifting scale. Since Covid-19, companies are seeing just how critical staying apace with the changing times is to their survival and success. The uncertainty of the future brought on by a global pandemic has exacerbated the issue surrounding change and created several challenges for businesses as they attempt to plan ahead. We see situations where business are struggling to “keep up” with developing technology and systems, particularly when the changes impact their business models, or when they have to defend against disruptive innovations from their competitors. Explore even more info at speed of innovation.
We keep this level of engagement throughout project teams. We utilize only skilled staff with actual real-world experience to execute projects. Our larger competitors recruit heavily from universities and have first year associates out billing clients within a month. Our bill-rates are significantly lower across the board for all seniority levels and skill-sets, as we don’t have to carry the overhead of those larger firms. (We don’t sponsor pro golfers or tennis championships, etc…)
But from my first-hand experience with multiple CRM launches, I can affirm that EVERY company enjoying high adoption of their CRM also shared these traits as an organization: Churn was minimal. Their sales teams were generally happy and envisioned their future career path staying with the organization, The approach was collaborative. Internal poaching of deals was blocked, and entering notes about a lead INCREASED a rep’s chances of benefiting from a future sale, There was space for long-term thinking. Near-term quotas, if present, were manageable and allowed sales staff to work a bit “on” their process not just “in” it, Required data entry, especially in the early stages of a lead, was kept to a minimum. AI was leveraged where possible to fill in gaps and infer data, Sales managers resisted micro-managing on tidbits and details in the CRM, and instead coached for optimum overall long-term performance.
“Companies must innovate or die”. “Record-setting innovation investments poised to disrupt many industries”. Headlines like these proliferate business journals and have become calls to action for boards of directors. On the other hand, we are in the midst of a pandemic which already broadsided the economy once, and threatens more impact from heightened consumer and business caution, forced lockdowns, and high costs of preventative measures until a vaccine solution is available at scale. We’re in an unprecedented time of change and challenge; it’s easy for business leaders today to feel stuck between a proverbial rock and hard place. And yet, in the midst of these strange days – and in some ways because of them – it is in fact possible for companies to innovate without decimating their P&L. See additional details at tech business impact.